So how do hackers get into your email account? One way is to trick you to grant them access. Humans are always the weakest link in any security chain 🙁
Here is an example of how that works, and this one hit close to home…PBI Group received the following email this week in an attempt to phish out our username and password for our email system. The email came from Rackspace (who is our email provider) telling us we hit our email storage quota and to click here to reactivate or our emails will be purged. The email looks real enough but it was not. After receiving the email, we called Rackspace to inquire about the status of our email service and they were aware of the fraudulent email and asked us to disregard. That was a close call.